Inbox Settings in Taskip allows users to configure and manage their Business Inbox, enabling centralized email communication within the workspace.
It provides tools for organizing emails, automating responses, and managing sender identity.
Purpose
- Centralize all email conversations
- Connect external email accounts via forwarding
- Automate responses to incoming emails
- Improve response speed using templates
- Maintain consistent email branding
Business Inbox
Description
The Business Inbox allows you to connect your existing email accounts to a unique workspace email address.
Workspace Email Address
Each workspace is assigned a dedicated inbox address:
Example:
business@my-agency.taskip.email
Functionality
- Receive emails directly into Taskip
- Send emails from connected inbox
- Manage all communication in one place
- Support multiple email aliases
General Settings
Tags
Description
Tags are used to categorize and organize emails for better management.
Default Tags
- Duplicate
- Replied
- OnHold
- Important
- Spam
- High
- Medium
- Low
- Urgent
Add New Tag
Function
Create custom tags based on workflow needs.
Example
- Sales Lead
- Support Request
- Follow Up
Auto Reply
Description
Automatically send responses to incoming emails.
Configuration
| Field | Type | Description |
|---|---|---|
| Enable Auto Reply | Boolean | Turns auto reply on/off |
Behavior
- When enabled, system sends predefined response to all incoming emails
- Useful for acknowledgment or support responses
Use Cases
- Customer support acknowledgment
- Out-of-office replies
- Lead confirmation messages
Quick Response
Description
Quick Replies allow you to save reusable responses for faster communication.
Features
- Create predefined message templates
- Insert replies instantly while responding
- Reduce manual typing
Add Quick Reply
Example
- “Thank you for reaching out. We will get back to you shortly.”
- “Please share more details about your request.”
7. Email Signatures
Description
Email Signatures define how your outgoing emails appear to recipients.
Configuration
| Field | Description |
|---|---|
| Connected Email | Email address used for sending |
| Signature Preview | Displays current signature |
Example Signature
Best regards, Khairul Bashar Taskip Team hi@khairulbashar.com
Behavior
- Automatically appended to outgoing emails
- Ensures consistent branding and identity
8. Inbox Address Configuration
Description
Each workspace is assigned a unique inbox address for receiving emails.
Example
business@my-agency.taskip.email
Functionality
- Receive emails via forwarding
- Centralize multiple inboxes
- Manage all communications in one place
Connect Business Email
Description
Allows integration of external email accounts using forwarding.
Setup Process
- Copy your workspace inbox address
- Go to your email provider (e.g. Gmail, Outlook)
- Set up email forwarding to Taskip inbox address
- Save settings
Features
- Receive emails in Taskip
- Connect multiple email aliases
- Manage conversations centrally
System Behavior
- All forwarded emails appear in Inbox
- Tags help categorize emails automatically or manually
- Auto reply triggers on incoming messages (if enabled)
- Quick replies can be used during response
- Signatures are appended to outgoing emails
Best Practices
- Use tags to organize emails efficiently
- Enable auto reply for support or lead capture
- Create standard quick replies for common queries
- Set professional email signatures
- Connect all business emails for centralized management
Summary
Inbox Settings in Taskip provides a complete system for managing business email communication. It enables centralized inbox management, automation, categorization, and consistent branding, ensuring efficient and scalable communication workflows.